Returns & Refunds Policy
Effective September 10, 2026
Because we sell alcoholic beverages for consumption, all sales are final once delivered. This policy explains the limited circumstances in which refunds apply.
Before Delivery — Cancellations
You may cancel an order for a full refund any time before it is out for delivery by contacting us at our contact form or by phone. Once an order is out for delivery it can no longer be canceled.
Missed Delivery Window
Missed delivery = refund minus a non-refundable $40 missed-delivery surcharge. If you are not present, cannot provide a valid 21+ ID, or are unable to lawfully receive your order during your scheduled window, we cannot leave the alcohol. Your order will be refunded minus a non-refundable $40 missed-delivery surcharge that covers the cost of the attempted delivery.
Refused Delivery
Refused delivery = refund minus a non-refundable $40 refused-delivery surcharge. By law we must refuse delivery to anyone who is under 21, cannot verify their age, or appears intoxicated. In these cases the order is returned and refunded minus a non-refundable $40 refused-delivery surcharge that covers the cost of the attempted delivery.
How Refunds Are Issued
Approved refunds are returned to your original payment method through Stripe, typically within 5–10 business days depending on your bank.
Contact
Questions about a refund? Contact us or use our contact form.