White Dove Distribution LLC

Shipping & Delivery Policy

Delivery Schedule

• Standard delivery runs Monday through Thursday.
• Standard orders are delivered within approximately 24–72 hours of confirmation.
• Delivery windows are between 11:00 AM and 7:00 PM. We do not deliver before 11:00 AM.
• Same-day delivery may be available for orders placed before 3:00 PM, for an additional $15.00 rush fee.
• You choose a preferred date and time at checkout; we call to confirm the final window.

Delivery Fees

Delivery fees are based on your merchandise subtotal after any discount and before tax:

• $149.99 and over — FREE delivery
• $50.00 – $149.98 — $9.99 flat
• Under $50.00 — $25.00
• Same-day rush adds $15.00 to the applicable fee.

Ohio sales tax of 8% applies to the merchandise (after discount) plus the delivery fee.

In-Person Delivery — 21+ Only

Every order is handed to the purchasing adult in person. At delivery you must:

• Be present to receive the order yourself (the purchaser).
• Be 21 or older and present a valid government-issued photo ID.
• Be sober — we cannot deliver to anyone who is visibly intoxicated.

We cannot leave alcohol unattended, at a doorstep, in a mailbox, or with anyone under 21 or anyone other than the verified purchaser. If no eligible adult is available to receive the order, the delivery cannot be completed. See Returns & Refunds for the missed-delivery policy.

Weather & Delays

Delivery times are estimates and may be affected by weather, traffic, or volume. We will contact you if your window changes.